Last Updated: December 2024

1. Introduction

At We Buy Your Tech, we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, shipping address
• Device Information: Make, model, condition, serial number of devices you wish to sell
• Payment Information: Bank details or PayPal information for payment processing
• Technical Data: IP address, browser type, device information

3. How We Use Your Information

We use the collected information for the following purposes:

• Processing device sales and valuations
• Communicating with you about your device sale
• Improving our services and customer experience
• Fraud prevention and security
• Sending promotional communications (with your consent)

4. Data Protection and Security

We implement a variety of security measures to maintain the safety of your personal information:

• Encryption of sensitive data
• Secure payment gateways
• Limited access to personal information by our staff
• Regular security audits and updates

5. Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share information with:

• Payment processors for transaction completion
• Shipping partners for device delivery
• Legal authorities when required by law

6. Your Data Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your personal information
• Opt-out of marketing communications
• Lodge a complaint with data protection authorities

7. Cookies and Tracking

Our website uses cookies to:

• Improve website functionality
• Understand website traffic
• Personalize your browsing experience

You can manage cookie preferences through your browser settings.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once the purpose is fulfilled, we securely delete or anonymize your data.

9. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from individuals under this age.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any significant changes via email or a prominent notice on our website.

11. Contact Information

For any privacy-related questions or concerns, please contact us at:

Email: info@webuyyourtech.com
Phone: +447733304047
Address: 14 Old Basing Mall Basingstoke, RG217AW